Ascension Health HIPAA Web Site
Maintained by Don Stry, Information Services Division
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Section: HIPAA News Articles

OCR Report of HIPAA Complaints

05/24/04 

The most recent numbers and categories of HIPAA Complaints filed with the OCR, as reported by Richard Campanelli of OCR (Office for Civil Rights): 

Summary of HIPAA Privacy Rule Compliance Activities - as of February 29, 2004 

-- Received by HHS Office of Civil Rights (OCR)

   -- 4,755 complaints as of February 29, 2004.

   -- 43% have been closed, because either

      - Office for Civil Rights (OCR) lacks jurisdiction

      - There was no violation of the Privacy Rule

      - Complaint resolved through voluntary compliance
 

-- Most frequent complaints

   -- Impermissible use or disclosure

   -- Lack of adequate safeguards

   -- Refusal or failure to provide right of access

   -- Disclosures not limited to "minimum necessary" standard

   -- Failure to provide Notice of Privacy Practices 

-- 40 referrals to the Department of Justice (DOJ). OCR refers to the DOJ complaints involving the knowing disclosure or obtaining of protected health information in violation of the Privacy Rule.

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